Frequently Asked Questions
Everything you need to know about caring for your ink.
Are Stories & Ink products vegan and cruelty-free?
Yes, 100%. All our formulas are vegan-friendly and we never test on animals. We believe in high-performance skincare that is ethical and kind to the planet.
When can I start using these products on a new tattoo?
Our Aftercare Cream is designed for use once the initial bandage is removed. However, for our exfoliating or brightening products, we recommend waiting until the tattoo is fully healed, typically 2-4 weeks.
How long does shipping take?
Standard shipping usually takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you experience an adverse reaction, please contact our support team for assistance.
Do you ship internationally?
Yes, we ship our tattoo care range worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
Can I use your products on sensitive skin?
Absolutely. Our products are dermatologically tested and formulated without harsh chemicals or parabens, making them suitable for all skin types, including sensitive skin.